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In-Kind Grants to USA, Canada, and International IHEs and
K-12 Schools for Services and Systems to Assist Students

IT/ Learning Management System Help Desk In-Kind Grant

Agency Type:

Foundation / Corporation

Funding Source:

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Campus Consortium

Deadline Date:

11/03/21 5:00 PM ET

Description:

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In-kind grants valued at up to $20,000 to USA, Canada, and International IHEs and K-12 schools to implement a technology platform and services to assist students. Grants are intended to cover costs towards professional services, licensing, hosting, and support costs associated with the implementation of a student help desk. The IT/ Learning Management System Help Desk Grant is designed to provide awarded institutions with the requisite licenses and services to a comprehensive IT/ Learning Management System Help Desk solution.

The Campus Consortium has partnered with BlackBeltHelp™ to provide the technology platform and services for the IT/ Learning Management System Help Desk In-Kind Grant.

This grant provides institutions the opportunity to implement a solution that offers:

  • A multi-channel (phone, email and chat) call center platform integrates with the applicant's Information Technology Service Management System (ITSM) and that enables them to track all incoming and outgoing student interactions.
  • Service offers support technicians who work after-hours and weekends to handle various student, faculty and staff basic IT requests to learning management system issues.
  • Highly skilled IT support staff, scalability during peak seasons (fall/spring rush), customized support, access to latest IT infrastructure, years of industry expertise in providing IT support, etc.

GrantWatch ID#:

GrantWatch ID#: 194926

Estimated Size of Grant:

Grant recipients may receive up to $20,000 in software licenses, support and implementation services.

Term of Contract:

Up to five (5) years

Additional Eligibility Criteria:

Eligibility:
- Accredited Higher Education institutions and K-12 schools are eligible to apply.
- Institutions are eligible to apply for multiple In-Kind grants. Separate applications are required for each grant pursued.

Pre-Application Information:

Timeline:
- Application Deadline Extended Until: November 3, 2021, 5 PM ET
- Applications will be reviewed by Campus Consortium’s Grant Review Committee
- (For Shortlisted Applicants) Campus Consortium notifies the Institution
- (For Shortlisted Applicants) In-Kind Grant Assessment & Technical Interview
- (For Awardees) In-Kind Grant Award Package Walkthrough
- (For Awardees) In-Kind Grant Award Master License and Services Agreement
- (For Awardees) In-Kind Grant Award Statement of Work/SOW In-Kind Grant Project Kickoff
- Campus Consortium intends to announce In-Kind Grant Awardees by November 30, 2021.

A “Letter of Intent” may be required from executive leadership (i.e. President/CFO/Provost) of your institution.

Please note: Campus Consortium In-kind grants are offered only with the specific EdTech vendor/partners. There is no cash award instead it provides underwriting funds that are distributed to the chosen partner on the institution’s behalf. Additionally, most Campus Consortium In-kind grants do not eliminate the entire cost of the solution but they significantly reduce the cost of software and services. Most Campus Consortium In-kind grants require a financial contribution from the awarded institution as a shared cost model to pay for the total cost of ownership of the selected solution.

Contact Information:

Before starting your grant application, please review the funding source's website listed below for updates/changes/addendums/conferences/LOIs.

Register to apply and download the application:
https://www.campusconsortium.org/it-learning-management-system-help-desk-in-kind-grant-organic/

Direct questions to:
info@campusconsortium.org

URL for Full Text (RFP):

Geographic Focus:

USA: Alabama;   Alaska;   Arizona;   Arkansas;   California;   Colorado;   Connecticut;   Delaware;   Florida;   Georgia;   Hawaii;   Idaho;   Illinois;   Indiana;   Iowa;   Kansas;   Kentucky;   Louisiana;   Maine;   Maryland;   Massachusetts;   Michigan;   Minnesota;   Mississippi;   Missouri;   Montana;   Nebraska;   Nevada;   New Hampshire;   New Jersey;   New Mexico;   New York City;   New York;   North Carolina;   North Dakota;   Ohio;   Oklahoma;   Oregon;   Pennsylvania;   Rhode Island;   South Carolina;   South Dakota;   Tennessee;   Texas;   Utah;   Vermont;   Virginia;   Washington, DC;   Washington;   West Virginia;   Wisconsin;   Wyoming

USA Territories: American Samoa (USA)   Guam (USA)   Puerto Rico (USA)   Virgin Islands (USA)   Northern Mariana Islands (USA)

USA Compact Free Associations: The Federated States of Micronesia (USA)   Marshall Islands (USA)   Republic of Palau (USA)

Canada: Alberta;   British Columbia;   Manitoba;   New Brunswick;   Newfoundland and Labrador;   Northwest Territories;   Nova Scotia;   Nunavut;   Ontario;   Prince Edward Island;   Quebec;   Saskatchewan;   Yukon;

Israel

International country outside of the USA, Israel and Canada.

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